$15,000 per month · Three-month minimum
Fractional post-sales leadership
For companies that want the roadmap carried into execution without hiring a full-time VP. I lead it alongside your team and build the instrumentation so the numbers keep arriving after I leave.
What I own
The roadmap from the diagnostic, sequenced and executed against
Customer journey design across all four stages, including the handoffs between them
Health scoring built on signals a CSM can act on
Reporting and dashboards, so the numbers keep arriving after I leave
The operating cadence across implementation, adoption, expansion, and support
Coaching the post-sales leader who inherits it
The arithmetic
A fully loaded VP of Customer Success at your scale runs $250,000 to $300,000 a year. This engagement is modeled at one day per week.
Most fractional engagements start after a diagnostic, because execution goes faster when the baseline already exists.